1. Who We Are

Equinox Metaphysical (“we,” “us,” “our”) is a product line owned and operated by Nox Dagger Creative LLC, a U.S.-based company specializing in artisanal metaphysical goods, candles, teas, and digital offerings.

Business Address:
Nox Dagger Creative LLC
2390 E Camelback Rd

STE 130 PMB 2034

Phoenix, AZ 85016
United States

We create experiences, not just products — and respecting your privacy is part of that experience.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store, and share your personal information when you:

Visit our website

Make a purchase

Contact us

Sign up for emails, updates, or promotions

Engage with our brand in any digital space

If you’re here, you’re already someone who values clarity. So here it is, laid out clean.

3. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

Name

Email address

Shipping address

Billing address

Payment details (collected securely through Stripe — we never see full card numbers)

Order details

Messages or support requests

B. Information Collected Automatically

IP address

Browser type

Device type

Pages viewed

Time spent on site

Cookies and tracking data

This helps us keep the website functioning, secure, and aligned with your experience.

4. How We Use Your Information

We use your information to:

Process and ship your orders

Provide customer support

Maintain transaction records for legal and tax purposes

Improve the website and your shopping experience

Send updates, promotions, or order notifications

Detect and prevent fraud

Comply with legal obligations

We do not sell your data.
We do not trade your data.
We do not hand your data to shady third parties — ever.

5. Sharing Your Information

We only share your information with trusted third parties necessary to run the business:

A. Payment Processors

Stripe
(Your financial details are encrypted — we never store them.)

B. Shipping & Fulfillment Partners

Shippo

USPS

Other carriers when required

C. Website & Analytics Tools

GoHighLevel (site hosting & checkout)

Basic analytics tools used for performance tracking

These partners receive only what is necessary to complete your order or improve the site.

6. Cookies & Tracking

We use cookies to:

Keep your cart saved

Remember your preferences

Improve site performance

Analyze traffic

You may disable cookies anytime through your browser settings — but some features may stop functioning.

7. Your Rights

Depending on your location, you may have legal rights, including:

Accessing your data

Requesting deletion

Updating inaccuracies

Opting out of marketing emails

Requesting a copy of the data we store

To exercise these rights, contact us at:
[email protected]

8. Data Retention

We retain customer and order information only for as long as necessary for:

Financial & tax reporting

Order history

Warranty or support

Legal compliance

We don’t keep anything longer than required.

9. Security

We take data protection seriously.
We use secure hosting, encryption tools, access controls, and third-party systems that comply with industry security standards.

Still — nothing online is 100% invincible.

If a breach ever occurred, we would notify you as required by law.

10. Children’s Privacy

Our products and website are not intended for anyone under the age of 18.
We do not knowingly collect personal information from minors.

11. International Customers

If you are outside the U.S., you consent to having your information processed in the United States, where privacy laws may differ from your region.

12. Updates to This Policy

We may update this Privacy Policy as needed.
When we do, the “Effective Date” will be updated at the top of the page.

13. Contact Us

For privacy questions, data requests, or concerns, contact:

Nox Dagger Creative LLC

2390 E Camelback Rd

STE 130 PMB 2034

Phoenix, AZ 85016

Email: [email protected]